News:

Out of Hours
If you require urgent medical advice/attention that cannot wait until the surgery re-opens, please phone 01536 401372. You will be told the number of NHS Direct and Kettering Emergency Doctors on call service (KEYDOC) or you may call KEYDOC on 01536 522955.

Home Visits
If you feel you have an illness that necessitates a home visit, please phone the surgery and a doctor may contact you before attending. Visits are at the Doctors discretion. Please telephone before 10.30am whenever possible because this enables the doctors to plan their rounds.

Appointments
For urgent medical attention, we have appointments daily. Please telephone the surgery as soon after 8.00am as possible. We cannot guarantee you will be allocated an appointment with your own doctor. Please be aware that if you have several problems you may be asked to make a further routine appointment to deal with all problems adequately.

Comments and Complaints


Should you have any comments, complaints or suggestions regarding the practice, we would be grateful if you could make your views known to the Practice Manager by letter. If you feel you would like to thank a member of staff, the Practice Manager will be pleased to see that your comments reach the appropriate person.

We operate an in-house complaints procedure to deal with your complaints and aim to investigate complaints quickly and react appropriately.

There is a comments/suggestion form on our Contact Details page if you would prefer.